1. Who We Are
This Privacy Policy explains how Nerd Life Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website or purchase from us.
If you have any questions, you can contact us at:
contact@nerd-life.co.uk
2. What Data We Collect
We may collect and process the following types of personal data:
Information you provide directly:
- Name
- Billing and delivery address
- Email address
- Phone number (if provided)
- Order details
Automatically collected data:
- IP address
- Browser type and device information
- Website usage data (via cookies)
Payment Information:
- Payments are processed securely via third-party providers
- We do not store full payment card details
3. How We Use Your Data
We use your data to:
- Process and fulfil orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Prevent fraud or misuse
We will only use your data where we have a lawful basis to do so under UK data protection law.
4. Lawful Basis for Processing
Under the UK GDPR, we rely on the following legal bases:
- Contractual obligation – to fulfil your orders
- Legal obligation – for tax and accounting purposes
- Legitimate interests – to improve our services and prevent fraud
- Consent – for non-essential cookies and marketing (if applicable)
5. Sharing Your Data
We only share your data where necessary, including with:
- Delivery providers (e.g. postal or courier services)
- Payment processors
- Website and hosting providers
- IT and analytics services
We do not sell your personal data to third parties.
6. International Transfers
If any of our service providers are based outside the United Kingdom, we ensure appropriate safeguards are in place to protect your data.
7. Data Retention
We only keep your personal data for as long as necessary:
- Order data is typically retained for 6 years for tax and legal purposes
- Customer service records may be kept for a reasonable period
- Marketing data is kept until you withdraw consent
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent (where applicable)
To exercise your rights, please contact us at contact@nerd-life.co.uk
9. Cookies
We use cookies and similar technologies to improve your browsing experience.
- Some cookies are essential for the website to function
- Others (e.g. analytics) require your consent
For full details, please see our Cookie Policy.
10. Data Security
We take appropriate technical and organisational measures to protect your data, including:
- Secure website (SSL encryption)
- Restricted access to personal data
- Use of trusted service providers
However, no system is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
13. Contact & Complaints
If you have concerns about how your data is handled, please contact us first.
You also have the right to lodge a complaint with the
Information Commissioner’s Office.
